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VISA/MASTERCARD SCAM WARNING!
This is a very convincing SCAM.
This one is pretty slick since they provide YOU with all
the information, except the one piece they want. Note,
the callers do not ask for your card number; they
already have it.
This information is worth reading. By understanding how
the VISA & MasterCard Telephone Credit Card Scam works,
you'll be better prepared to protect yourself.
The Scam Warning quotes:-
"One of our
employees was called on Wednesday from "VISA", and I was
called on Thursday from "MasterCard".
"The scam works
like this: Person calling says, "This is (name), and I'm
calling from the Security and Fraud Department at VISA.
My badge number is 12460."
"Your card has been
flagged for an unusual purchase pattern, and I'm calling
to verify. This would be on your VISA card which was
issued by (name of bank)."
"Did you purchase
an Anti-Telemarketing Device for £497.99 from a
Marketing company based in London ?"
"When you say "No",
the caller continues with, "Then we will be issuing a
credit to your account."
"This is a company
we have been watching and the charges range from £297 to
£497, just under the £500 purchase pattern that flags
most cards."
"Before your next
statement, the credit will be sent to (gives you your
address), is that correct?"
"You say "yes". The
caller continues - "I will be starting a fraud
investigation. If you have any questions, you should
call the 0800 number listed on the back of your card
(0800-VISA) and ask for Security. You will need to refer
to this Control Number. The caller then gives you a 6
digit number."
"Do you need me to
read it again?"
"Here's the
IMPORTANT part on how the scam works the caller then
says, "I need to verify you are in possession of your
card."
"He'll ask you to
"turn your card over and look for some numbers." There
are 7 numbers; the first 4 are part of your card number,
the next 3 are the security numbers that verify you are
the possessor of the card."
"These are the
numbers you sometimes use to make Internet purchases to
prove you have the card."
"The caller
will ask you to read the 3 numbers to him."
"After you tell the
caller the 3 numbers, he'll say, "That is correct, I
just needed to verify that the card has not been lost or
stolen, and that you still have your card. Do you have
any other questions?" After you say, "No," the caller
then thanks you and states, "Don't hesitate to call back
if you do", and hangs up."
"You actually say
very little, and they never ask for, or tell you, the
Card number .
"But after we were
called on Wednesday, we called back within 20 minutes to
ask a question."
"Are we glad we
did! The REAL VISA Security Department told us it was a
scam and in the last 15 minutes a new purchase of
£497.99 was charged to our card."
"Long story - short
- we made a real fraud report and closed the VISA
account."
"VISA is reissuing
us a new number. What the scammers want is the 3-digit
PIN number on the back of the card. Don't give it to
them. Instead, tell them you'll call VISA or MasterCard
directly for verification of their conversation. The
real VISA told us that they will never ask for anything
on the card as they already know the information since
they issued the card! If you give the scammers your 3
Digit PIN Number, you think you're receiving a credit."
"However, by the
time you get your statement you'll see charges for
purchases you didn't make, and by then it's almost too
late and/or more difficult to actually file a fraud
report."
Don't be caught out by this scam!
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